CHIEF OPERATING OFFICER (COO)
JOB DESCRIPTION
The chief operating officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of the firm’s financials, operations, human resources and compliance. Reporting to the CEO and working as a key member of the firm’s leadership team, the COO will take a leadership role in building, implementing, and overseeing all of the FREE’s systems, processes, workflows, and procedures. The COO will also pay a critical role in helping to shape and guide the future growth and development of the organization.
RESPONSIBILITIES
SKILLS
MUST-HAVES
WHO WE ARE
Freedom House Reentry Education and Employment Corporation (FREE) is a nonprofit organization providing reentry services to formerly incarcerated adults, veterans, and caring social services for their children. FREE is a registered 501(c)(3) nonprofit organization in California and New York.
JOB DESCRIPTION
The chief operating officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of the firm’s financials, operations, human resources and compliance. Reporting to the CEO and working as a key member of the firm’s leadership team, the COO will take a leadership role in building, implementing, and overseeing all of the FREE’s systems, processes, workflows, and procedures. The COO will also pay a critical role in helping to shape and guide the future growth and development of the organization.
RESPONSIBILITIES
- Supports the CEO in contributing to the business plan
- Creates and manages the budget (including bill payment)
- Manages all resources required for business, including technology and people
- Manages performance review sand professional development plans for team
- Manages organizational structure and selection of new team members
- Works with home office associates when necessary to handle challenges or implement improvements
- Manages relationships with external resource providers
- Leads all tactical and strategic team meetings
- Owns segmentation/migration plan for business profitability
- Ensures that all team members are looking for ways to systematize the business to increase efficiency
- Owns master project list and assigns special projects as needed
SKILLS
- Has leadership and management abilities to oversee FREE
- Possesses a passion to help team members and clients
- Able to see the big picture and plan out details
- Direct communications
- Detail-oriented
- Reliable, follows through on commitments
- Strong process and planning orientation
- Goal-oriented, task driven
- Enjoys being part of the team
- Designs efficient systems, seeks productivity
- Balances team’s needs with goals of practice
- Ability to delegate to the right team members
MUST-HAVES
- 7+ years of business management experience across a range of business disciplines
- Qualified or possesses requisite experience in HR frameworks, financial management, marketing and operations
- Experience with nonprofit organization
- Financial reporting capabilities including budgeting and cash flow management
- Strong general IT infrastructure knowledge
- Strong human capital management knowledge
- Building financial advice related compliance knowledge
- Financial planning industry knowledge
WHO WE ARE
Freedom House Reentry Education and Employment Corporation (FREE) is a nonprofit organization providing reentry services to formerly incarcerated adults, veterans, and caring social services for their children. FREE is a registered 501(c)(3) nonprofit organization in California and New York.
